January 25


How do audiences/users figure into what technical communicators do?
To whom do technical communicators write and for what reasons?

I imagine if EMU offered a course, or had a program about technical communication/technical writing these questions could be answered better. It is unfortunate that EMU doesn’t offer any educational courses, and ironic since “Education Comes First.”


“I use orality to refer to the process of transmitting ideas via any conversation or message between project participants that involves speech (e.g., conversations in person or on the phone) or via written forms resembling speech (e.g., electronic mail, written notes sent between writers and readers, or comments written in margins).”

I. surveys and interviews

II observation at work

III Observation of writing process

IV Postcomposing process measures

It is good to write while actively social with others and getting feedback

Blah blah blah… Write to your audience.. blah blah blah… learned that in elementary school… what’s new here?


“At present, technical communications research generally focuses on the relationship between context and the production of texts than on the situational dynamics in readers’ workplaces affecting the functionality (uses) of texts.”

“Perhaps the most consistent and important finding from my surveys is users’ need for documentation to help make automated work meaningful”

“These survey results suggest that is not enough to trace program competencies simply to years of computing experience. Job position markedly influences that competence. Individuals in the same job role often attain similar competencies despite different amounts of experience; alternately, people in different positions with comparable experience may vary in program proficiency”

It was riveting. But um, I couldn’t figure out this week’s readings.

Why? Why?

I failed, again to see how this is the most important thing to read this semester. What we should have read were letters informing us all that we have been accepted for internships. This is an internship class after all, right? Right?


One Response to “January 25”

  1. Ann Blakeslee Says:

    Well, actually, yes, in a sense. But it is also a class in which we’re interacting with practitioners and getting their perspectives on the field and considering those in relation to the research and theory in the field. When we talked about this, and when I proposed it, we talked about the job shadowing, which I believe is starting to happen, along with the informational interviews. I think those will be quite beneficial, and interesting. I certainly hope you can find that to be the case.

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